Loyalty program
Sign up for the loyalty program to receive pleasant privileges right now. We really want our guests to come back to us again and again. Therefore, we have developed a discount accumulation program especially for you.
Loyalty program benefits
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STANDARD status
3% discount on accommodation.
Assigned at the time of the first booking. Privileges become active from the first check-in.
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SILVER status
5% discount on accommodation.
It is assigned when staying in a hotel for a total amount of 30,000 rubles or more.
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GOLD status
7% discount on accommodation.
It is assigned when staying in a hotel for a total amount of 50,000 rubles or more.
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PLATINUM status
10% discount on accommodation.
It is assigned when staying in a hotel for a total amount of 100,000 rubles or more.
How the loyalty program works
We will carefully keep statistics of your arrivals in order to timely increase the list of all your benefits that you can take advantage of at our hotel.
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Join now
Sign up for the loyalty program.
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Make hotel reservations using the guest's personal account to accumulate rubles and upgrade your level.
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Get discounts, save up reservations and more privileges in our loyalty program.
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You can add a loyalty card to Apple or Google Wallet in your phone.
Points and rewards
How to accumulate a discount
How to spend a discount
The STANDARD statusis assigned at the time of the first booking. Privileges become active from the first arrival - 3% discount on accommodation
SILVER status- Awarded when staying in a hotel for a total amount of 30,000 rubles or more - 5% discount on accommodation
GOLD statusis awarded when staying in a hotel for a total amount of 50,000 rubles or more - 7% discount on accommodation
PLATINUM status- Awarded when staying in a hotel for a total amount of 100,000 rubles or more - 10% discount on accommodation
Log in to the guest's Personal Account before booking (use the same authorization method as during registration).
Select the check-in and check-out dates and specify the number of guests.
The system will automatically apply your accumulated discount — the final price will be displayed with a discount in the "Discounts and Bonuses" section.
Choose a convenient payment method (card, SBP, payment upon check-in, etc.).
Confirm your booking. The confirmation will include the original price, the discount amount, and the total amount to be paid.
FAQ
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What should I do if I do not agree with the booking conditions?
If you have any questions about booking, or you are not satisfied with any of the conditions, you can always contact the booking department, and we will be able to offer you more favorable conditions. We are always happy to meet you halfway and do everything for your comfortable stay.
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What documents do I need to have with me when I check into the hotel?
A passport of a citizen of the Russian Federation or a foreign passport.
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What should I do if I forgot something at the hotel?
To search for lost items, please contact the hotel directly. If you immediately report the loss of an item, there is a high probability that it will be found.
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How much does a late check-out cost?
Late check-out is charged before 18:00 for each hour (the cost of an hour depends on the room rate), after 18:00 to 23:59 half of the room rate is paid.