24-hour reception
The 24-hour front desk at the Dallas Hotel guarantees guests impeccable service and care at any time of the day. Late check—in or early check-out will not cause you any trouble - our administrators are always on site to promptly arrange check-in, answer questions or help with luggage. We are doing everything to make your stay start with pleasant emotions.
The waiting area at the reception desk is decorated in bright, elegant colors. Here you can comfortably relax after a trip in upholstered armchairs by the large arched windows that let in soft daylight. The elegant mirrored counter and the classic interior create an atmosphere of comfort from the first seconds of your stay.
The reception and accommodation service is always ready to help:
- Quick check-in and check-out at any time of the day;
- Order a transfer and call a taxi;
- Information support for all hotel services.
FAQ
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What should I do if I do not agree with the booking conditions?
If you have any questions about booking, or you are not satisfied with any of the conditions, you can always contact the booking department, and we will be able to offer you more favorable conditions. We are always happy to meet you halfway and do everything for your comfortable stay.
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What documents do I need to have with me when I check into the hotel?
A passport of a citizen of the Russian Federation or a foreign passport.
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What should I do if I forgot something at the hotel?
To search for lost items, please contact the hotel directly. If you immediately report the loss of an item, there is a high probability that it will be found.
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How much does a late check-out cost?
Late check-out is charged before 18:00 for each hour (the cost of an hour depends on the room rate), after 18:00 to 23:59 half of the room rate is paid.